The Pitassi Family is a very interesting combination of business and value that has defined enterprise excellence and a commitment to personal value through the passing of many years. In the realm of Pacific Office Automation, the driving influence of Doug Pitassi is the creation of a successful enterprise and a legacy of family value and a commitment to the community that exists behind and beyond the boardroom walls.
The Foundation of Family Values in Business
To fully grasp the story of the Doug Pitassi family, there is a need to consider where traditional values meet modern business concepts. Doug grew up learning the value of responsibility, principles that he transferred to the business environment to ensure that family lived at the core of such critical decisions.
Beyond the story of office technologies, Pacific Office Automation is, in reality, a story about how personal values dedicated to the principles of the immediate nuclear family can bring change to a sector while staying true to who you are.
The family business approach of Doug Pitassi emphasizes “people over profits.” This seems rather peculiar in today’s corporate world but has proved to be an enormous success for Pitassi, giving his company an organizational culture in which employees are considered more like an extension of his family rather than his workforce.
This is not only his organizational approach but also reflects his family’s set of values that have been passed down through experience.
Building a Business Empire with Family at Its Core
When Doug founded Pacific Office Automation, he did not quite envision a successful enterprise but a company that would reflect the family values of Doug Pitassi: trust, loyalty, and mutual respect. From small beginnings, it grew into one of the largest office technology providers on the West Coast, serving thousands with printing solutions, managed IT services, and document management systems.
What sets Pacific Office Automation apart from any competitors isn’t the technical expertise or competitive pricing. The differentiator is how the Doug Pitassi family philosophy permeates into every customer interaction, every employee relationship, and literally every business decision.
Many employees have referred to coming to the company as joining a family rather than taking a job, which speaks volumes about the culture taken decades to create.
Personal Life and Private Commitments
Although Doug Pitassi keeps a rather low life, the impact of the Doug Pitassi family is not limited to their business enterprises but has reached the aspect of community engagement and charity work. Many activities in the Pacific Northwest are sponsored or supported in some way by the Doug Pitassi family because they relate to their values, such as enhancing education.
The Pitassi Family practices what it preaches and gives back to the communities that have allowed them to grow the business as a means of giving other families similar advantages in life. They do not seek the publicity that comes with such efforts and prefer to allow the actions to speak for themselves as the Pitassi Family is known to walk the talk in every step of life, as exemplified by their life philosophy.
Leadership Lessons from the Doug Pitassi Family
Among the more interesting features of the Doug Pitassi family saga is the leadership model which informs all of its for-profit and non-profit endeavors. The leadership model espoused by Doug Pitassi is one which emphasizes the importance of the quality of the relationships developed in achieving success—not simply measured by revenue or share of the market.
The Doug Pitassi family model of leadership is one that encourages a preponderance of listening over talking, understanding over judging, and supporting over commanding. Workers and associates regularly comment on the accessibility of Doug and his interest in their welfare.
This is a direct reflection of a value system that is centered on the family and an underlying belief that each and every person is of value and worth.
Balancing Growth with Integrity
As Pacific Office Automation grew in number throughout California, Oregon, Washington, and other states, it has become increasingly difficult for it to retain the family values of Doug Pitassi. Growth in many companies usually leads to compromises in terms of company culture.
In other words, firms opt for efficiency rather than building relations and networks. This did not happen in Pacific Office Automation; rather, it adopted novel methods of scaling up along with their family values.
However, such an orientation needs deliberate effort, such as extensive employee training immersion in company culture, leadership building designed to promote from within, and decision-making strategies that always evaluate human outcomes in addition to business outcomes.
The Doug Pitassi family recognizes that sustained attention, effort, and dedication are required in order not to lose their culture in the course of their impressive expansion.
The Legacy Continues
In terms of the future, the Doug Pitassi legacy at Pacific Office Automation seems to be in good hands not in terms of strictly applying the old ways of doing things, but in terms of applying timeless principles in a flexible manner.
The Pitassi influence at Pacific Office Automation and in the business world at large shows the power of values-based success in terms of sustainability over the shortcuts of exploitive strategies.
Conclusion
The Doug Pitassi Family plays the part of a successful diversified group of enterprsers—not to mention the value of the entire Pitassi Family themselves. The Pitassi’s exemplify the ability to blend their core values with professional success. Through the many decades of the consistent execution of their vision, they have shown that it is possible to develop their business, increase profits, and obtain a leading position on the market without abandoning the principles that are the most valuable to them. It is important to remember that the greatest legacies are not measured by the profits they provide on a quarterly basis but on the basis of the relationships that are forged. This is why the Pitassi Family Values are the greatest value of Pacific Office Automation.